Pay online and save your The City Bank AMEX card to get a 15% discount up to 100 TK on the first two transactions on Shohoz Food

1. Who is eligible for this offer?
– All the The City Bank AMEX debit & credit card users are eligible to avail of this offer.

2. What is the total discount amount?
– The total discount amount is 15% up to 100TK (per transaction) for two times.

3. How to avail of this offer?
– It’s very simple, just save your card while paying or you can also avail of this offer if your card is previously saved.

4. Are Supplementary Cardmembers eligible for the offer?
– Both Primary & Supplementary Cardmembers are eligible for the offer.

5. What’s the validity of this offer?
– This offer is applicable from 11 November 2020 to 31 December 2020.

6. When will the Savings/Cashback amount be credited to Cardmembers?
– At the payment gateway page, after providing required card details there will be a box saying “Save card & remember me”, which needs to be ticked/selected. Upon verifying OTP, savings amount will be calculated automatically. Then the cardmembers will have to pay the discounted price at the time of purchase.

7. How to make payment through The City Bank AMEX Card?
– Launch your Shohoz App & select Food
– Select your favorite restaurant or grocery shop
– Add products to your cart.
– Click on the “Place Order” button
– Select “Pay with card” option
– Now write your The City Bank AMEX Card number & tap “Proceed”
– Save your The City Bank AMEX card
– You will get an SMS consisting your verification number & enter that number in the given box
– Now by entering your Pin code complete the order

8. How to get Save the card:
Step-1: Check out from our designated merchant websites to pay for your transaction.
Step-2: When taken to the SSL wireless gateway, input your City Bank American Express® Card information and must check
“Save card & remember me”
Step-3: Input your registered mobile number in the box and wait for the OTP
Step-4: Input the OTP and your card will be saved
Step-5: You will then be taken to the City Bank American Express payment gateway and given 2nd OTP
Step-6: Input the OTP and press submit
Step-7: Your payment has been completed and you have availed the savings

9. How to get customer support?
– For any kind of assistance call +8809613667788 or send a message to Shohoz Official FB page. To send message click:

10. How to cancel the order?
– To cancel any order call Shohoz Helpline 16374. Please note that no cashback amount will be provided for canceled orders.

11. How to get a refund?
– The refund amount will be equivalent to the actual amount paid by the user & refund will be provided within 10-14 days of the transaction.

12. When will the discount be received?
– The discounted amount will be adjusted instantly.


1. Customers must save their The City Bank AMEX Card while paying online from 11 November 2020 to 31 December 2020.

2. One The City Bank AMEX card can only be used twice on each website to avail of the offer. The discount won’t apply if the card is removed and then added again.

3. If a customer has already saved their The City Bank AMEX card on a particular website at an earlier time (before 11 November 2020) the same card won’t be eligible to avail the offer from the same website. The discount is only applicable to customers who save a new The City Bank AMEX card on a particular website.

4. Payment must be made through SSLCOMMERZ Gateway.

5. Payment must be done through a The City Bank AMEX card.

6. Only successful transactions will be counted.

7. Refunds will be processed as per the merchant policy.

8. Offer valid till 31 December 2020.

9. Discount can be availed only once against a single order/invoice. Multiple discounts won’t be applicable for partial payments against a single order/invoice

10. The City Bank AMEX & Shohoz reserves the right to modify the campaign terms & conditions in any manner or cancel the entire campaign at any time without giving any prior notice.

11. The City Bank AMEX & Shohoz reserves the right to add/remove participating merchants as well as modify the discount modality of the participating merchants at any time during the campaign period.

12. The City Bank AMEX & Shohoz reserves the right to cancel the discount if the particular transaction and/or the customer transaction behavior raises reasonable suspicion that the customer has abused the benefit of the campaign.